Licensing
Issue and renew licences with Canadian licensing software. Departments can speed up issuance timelines and accept online payments.
Streamline Licence Registration and Renewals
- Do work in the field or from home
- Get rid of paper with online storage
- Drive less by finishing inspections in the field
- Lower front counter visits
- Make your citizens happier
- Receive complete applications every time
- Have faster review and approval processes
- Collaborate with other departments easily
Licensing
Review, approve and issue licence applications with ease.
- Issue, revoke, and renew licences
- Streamline the application process with defined application requirements
- Autogenerate notifications of licence status changes to all related parties
- Filter and organize workspace by status, application type, and a variety of fields
- Collect secure and convenient payments
Short-Term Rental Compliance
Set up your short-term rental program quickly.
- Register for a short-term rental program
- Renew short-term rental licenses
- Conduct mobile inspections for compliance
AI Support Assistant
Ask questions and get instant help 24/7 from NoVa, our AI assistant for staff and citizens.
- Answer common questions in real time
- Guide users through applications and workflows
- Reduce support requests and calls
- Improve satisfaction for all users
- Route questions NoVa can’t answer to Cloudpermit Support
- Upload your own municipal codes to enable NoVa to answer questions about local regulations
Licence Dashboard View
Access all the information you need most often on your dashboard as soon as you log into Cloudpermit.
- Find the most recent applications
- View upcoming due dates
- Automate fee calculations
- Manage business information
- Verify the status of an application
Inspections
Use your phone, tablet, or laptop to perform on-site inspections and efficiently handle simple re-inspections remotely.
- Input notes and finish inspections while on-site
- Manage past and upcoming inspections
- Update inspection results
- Notify applications when their inspection status changes with automatic emails
- Dispatch and manage multiple inspectors/inspections
GIS Integration
Seamlessly integrate your GIS for accurate and relevant location information.
- Find up-to-date property information
- Plan routes for site visits
- Separate areas into zones
Recurring Inspections
Make public safety easier to manage with tracking, routing, and streamlined periodic and recurring inspections.
- Leverage periodic, scheduled inspections with online software
- Mark violations and follow-ups
- Upload notes and reports from the field
- Track and route recurring inspections
- Plan inspectors’ schedules and develop optimal routes daily
- Analyze past inspections and generate reports as needed
Data Import
Easily import past business licenses into Cloudpermit.
- Move existing data into a new system
- Store past licenses online
- Keep all information in one place
Renewal Management
Renew licenses with ease online.
- Get notified before renewals are due
- Send automatic email notifications to license owners for renewals
- See dashboard view for upcoming renewals
Configuration
Enhance your operations with software configured to align with your requirements.
- Revise workflows
- Modify license validity periods
- Use forms to gather defined data
- Add related parties to an application
- Request additional reviews for an application
- Set notification frequency for reminders on license expiry
Document Management
Manage and sort documents simply and quickly with Cloudpermit.
- Manage documents for multiple licenses
- Filter and sort relevant information by free text, license status, category type, etc.
- Archive issued applications automatically
Reporting
Take advantage of custom reports and one-click downloads to learn more about the data surrounding your licenses.
- Create reports for license renewals
- Review application start dates
- Use templates
- Track outstanding fees
- Download reports as an Excel or CSV file
Payment
Ensure secure online and over-the-counter payments.
- Collect fees
- Set up late penalties
- Integrate with PCI Compliant third-party payment gateways
- Notify citizens of upcoming or overdue payments
- Streamline management of due payments
- Use an established escrow account to manage funds and make payments
API Integration
Easily integrate data and services from third-party systems with our API (Application Programming Interface).
- Download attachments in a workspace and update metadata or upload new versions
- Access all inspections data and get inspectors’ work lists
- Get attributes by property ID read from your local GIS
- Get bills and fee items for a workspace
- Query workspaces and request data by property or workspace ID