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Public Works

Comprehensive software that simplifies permitting and makes it easier to track and manage work orders.

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Streamline Public Works Processes and Management

  • Assign and schedule work right in the field
  • Manage past and upcoming inspections
  • Easily produce custom reports
  • Accept applications online and approve permits faster
  • Automate the process of notifying applicants about status changes
  • Use the latest data to make informed decisions about maintenance work
  • Seamlessly interface with citizen complaints
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Applications and Permits

Accept and update applications and permits online while reducing administrative tasks.

  • Accept applications online
  • Simplify the process of applying for encroachments, right-of-way, street cuts, entrances, and more
  • Provide automatic updates to applicants
Public works - Applications and permits

Work Orders

Improve how you manage, assign, and schedule work orders with better digital tools.

  • Automate tracking, assignments, and invoices
  • Configure management of the work order process to match local needs
  • Download attachments in a shared workspace
  • Share updates and status changes within the platform
  • Streamline compliance and reduce administrative work
Work Orders

Engineering Reviews

Level up engineering reviews with the latest information, whenever you need it.

  • Streamline engineering permits
  • Enable online engineering reviews using real-time data
  • Perform reviews and upload information right from the field
Public works - Engineering reviews

Inspections

Perform on-site inspections and re-inspections more efficiently than ever.

  • Upload notes and complete inspections right in the field
  • Manage past and upcoming inspections
  • Update inspection results
  • Automatically notify applicants when their inspection status changes
  • Dispatch and manage inspectors
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Reporting

Make reporting easier than ever with built-in templates and access to real-time data.

  • Quickly generate reports of applications, permits, and past and future work
  • Review application start dates
  • Get access to one-click downloads and custom reports
  • Track outstanding projects
  • Streamline compliance and reduce administrative work
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Configuration

Configurable software can quickly be implemented to meet your exact needs.

  • Modify workflows to match your department’s processes
  • Manage requirements for applications to ensure complete applications, every time
  • Built-in templates to create permits, reports, certificates, and more in PDF format
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API Integration

Leverage Cloudpermit's Application Programming Interface to bring in data and services from other systems for an additional cost.

  • Centralize information with property data management
  • Download attachments in a shared workspace
  • Share updates and status changes across platforms
API - People with Puzzle Pieces

Online Access

Log into Cloudpermit whenever and wherever suits you best.

  • Use any mobile device via the Internet
  • Benefit from storing information in the cloud
  • Automatically save and protect information in real-time
  • Send direct or group time-stamped messages
  • Access local GIS services
  • Keep everyone in the loop with built-in messaging
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GIS Integration

Assign permits and work orders to locations, not just properties, for better tracking.

  • Accurately map public works permits for potholes, street cuts, dumpsters, and more
  • Set permit and work order locations by street, right-of-way, or property
  • Reduce confusion and delays from manual data entry
Right of way public works
Public works - Applications and permits
Work Orders
Public works - Engineering reviews
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API - People with Puzzle Pieces
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Right of way public works
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1150
Customers
52
Citizens
26
Inspections Conducted

“Our counter traffic probably dropped 99%. We’ve gone from dozens of customers a day to one a day or one every other day, and those customers are probably people who are just applying for a building permit for the first time and don’t know that Cloudpermit is what you do.” 

- Rob Porteous, Manager of Building Services and Deputy Chief Building Official for the City of Brantford, Ontario

“There are many ways that we have found savings on time, and adopting this technology allows you to spend your time doing different things.” 

- Sally McMullen, Building and Development Supervisor and Chief Building Official for the Municipality of North Perth, Ontario

“Any small municipality will tell you that prior to using digital permitting, there were permits that slipped through the cracks. They never had final inspections, or something was always missing. With this system and being able to assign inspections and easily sort, I can see the timeframes and the last time I visited a site. It’s just so much easier to stay on top of things.” 

- Brett Miller, Chief Building Official for the Township of Laurentian Valley, Ontario

“Before this software, the majority of our permit applications used to be incomplete. Now, we no longer chase assets since all submitted applications are complete. This has cut our processing time by months and streamlined our permitting process for everyone involved.” 

- Jay McEwen, Chief Building Official for the Squamish-Lillooet Regional District, British Columbia

“The time we saved by going online probably prevented us from needing to hire extra staff during our building boom. Without Cloudpermit, we would have struggled to find additional staff given the decreasing labour market at the time. I’m uncertain how we could effectively manage the job without software like this.” 

- Corey Pemberton, Director of Building and Community Services for the Township of Southwold, Ontario

“Cloudpermit is straightforward to navigate, especially when compared to other systems I've used in the past. I always stress its simplicity when I recommend it to other governments. Staff from other municipalities, who have used other software, also find this software the easiest to use. Our inspectors, with over 25 years of experience, all agree that Cloudpermit is the best software available right now.” 

- Joe Forte, Chief Building Official for the Town of Erin, Ontario

 

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