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Public Works Work Orders

Public Works Work Orders

Easily track, schedule, and assign work orders with end-to-end online management through Cloudpermit.

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Streamline Work Orders with Modern Tools

  • Simplify management of work orders
  • Automate tracking, assignments, and invoices
  • Assign and schedule work order tasks
  • Configure management of the work order process to match local needs
  • Use the latest data to make informed decisions about maintenance work
  • Seamlessly interface with citizen complaints
  • Generate reports with just a few clicks
  • Get started quickly with fully configurable software
  • Download attachments in a shared workspace
  • Share updates and status changes within the platform
See What Customers Are Saying
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Inspections

Perform and complete on-site inspections, even without cell service.

  • Upload notes and photos in the field
  • Manage inspections all in one place
  • Update results and make changes as needed
  • Automatically notify others of status changes
  • Use local GIS information to create optimal work routes
PWWO - Inspections

Reporting

Simplify the reporting process with real-time data and built-in reports.

  • Quickly generate reports of submitted complaints and past and future work
  • Track outstanding projects
  • Create reports in minutes
  • Streamline compliance and reduce administrative work
  • Generate public notice letters to property owners within a defined radius
PWWO - Reporting

Complaints

Seamlessly accept complaints through a public portal to boost transparency.

  • Allow citizens to submit complaints online
  • View existing complaints, permits, applications, cases, and work orders on Cloudpermit’s Public Map
  • Interface with local by-law enforcement for easier workflows
  • Speed up the review and resolution process
PWWO - Complaints

Configuration

Get started quickly with powerful software that can be configured to match local requirements.

  • Implement quickly with easy configuration and training
  • Modify your configuration to meet local needs
  • Create custom reports and documents using built-in tools
  • Configure requirements for necessary documents and attachments
PWWO - Configuration (Smaller Version)

API Integration

Leverage Cloudpermit's Application Programming Interface to bring in data and services from other systems for an additional cost.

  • Centralize information with property data management
  • Download attachments in a shared workspace
  • Share updates and status changes across platforms
  • Enhance property identification accuracy by integrating with local GIS services
People with Puzzle Pieces

Online Access

Get the information you need, whenever it’s needed.

  • Use any mobile device with a cell or internet connection
  • Store information in the cloud
  • Access local GIS services
  • Keep everyone in the loop with built-in messaging
  • Automatically save changes and back up data
  • Configure information that is shared and visible to the public
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PWWO - Inspections
PWWO - Reporting
PWWO - Complaints
PWWO - Configuration (Smaller Version)
People with Puzzle Pieces
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1150
Customers
52
Citizens
26
Inspections Conducted

“Our counter traffic probably dropped 99%. We’ve gone from dozens of customers a day to one a day or one every other day, and those customers are probably people who are just applying for a building permit for the first time and don’t know that Cloudpermit is what you do.” 

- Rob Porteous, Manager of Building Services and Deputy Chief Building Official for the City of Brantford, Ontario

“There are many ways that we have found savings on time, and adopting this technology allows you to spend your time doing different things.” 

- Sally McMullen, Building and Development Supervisor and Chief Building Official for the Municipality of North Perth, Ontario

“Any small municipality will tell you that prior to using digital permitting, there were permits that slipped through the cracks. They never had final inspections, or something was always missing. With this system and being able to assign inspections and easily sort, I can see the timeframes and the last time I visited a site. It’s just so much easier to stay on top of things.” 

- Brett Miller, Chief Building Official for the Township of Laurentian Valley, Ontario

“Before this software, the majority of our permit applications used to be incomplete. Now, we no longer chase assets since all submitted applications are complete. This has cut our processing time by months and streamlined our permitting process for everyone involved.” 

- Jay McEwen, Chief Building Official for the Squamish-Lillooet Regional District, British Columbia

“The time we saved by going online probably prevented us from needing to hire extra staff during our building boom. Without Cloudpermit, we would have struggled to find additional staff given the decreasing labour market at the time. I’m uncertain how we could effectively manage the job without software like this.” 

- Corey Pemberton, Director of Building and Community Services for the Township of Southwold, Ontario

“Cloudpermit is straightforward to navigate, especially when compared to other systems I've used in the past. I always stress its simplicity when I recommend it to other governments. Staff from other municipalities, who have used other software, also find this software the easiest to use. Our inspectors, with over 25 years of experience, all agree that Cloudpermit is the best software available right now.” 

- Joe Forte, Chief Building Official for the Town of Erin, Ontario

 

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