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Why Canadian Municipalities Choose Cloudpermit

Written by Cloudpermit | Sep 17, 2026, 7:05:42 p.m.

Canadian municipalities deserve technology built for their needs. That's why hundreds of communities and counties across the country have chosen Cloudpermit's software for community development and public works, giving them the modern digital tools, AI, and integrations they need to meet today's challenges.

Municipalities are facing growing pressures, including:

  • Lean staffing and limited resources
  • Growing expectations for online services
  • Increasing development and infrastructure demands
  • Modernizing without creating additional complexity

Technology needs to fit Canadian municipal processes, not force municipalities into generic workflows that hold them back.

Cloudpermit combines years of experience working with local governments across the country and the latest technology to deliver software that boosts efficiency and improves community development, public works, and asset management.

Our Deep Experience With Canadian Local Governments

Cloudpermit has worked with Canadian municipalities for years, and we're proud to serve hundreds of local governments, from small communities with lean teams to larger, growing cities.

Our team of experts understands that Canadian municipalities have distinct processes, terminology, regulations, and expectations, and we work directly with our customers to ensure our software provides them exactly what they need.

Because Cloudpermit's software can be configured to meet local needs and requirements, municipalities can work the way they need rather than be pushed to adopt a generic process that doesn't suit them.

Hundreds of local governments across the country can follow their own workflows and processes thanks to Cloudpermit's configurable design.

One Platform for More of the Municipality

For more than 15 years, Cloudpermit has worked to achieve one important mission: Helping municipalities improve and modernize their operations with software purpose-built to address their challenges and needs.

While the company started with building permitting software, our platform has grown to help local government partners optimize more of their work across departments.

Cloudpermit offers modern software for planning, licensing, by-law enforcement, inspections, public works, work orders, and asset management that connects multiple departments and brings entire municipalities together on one shared platform.

Different departments often work with the same properties, residents, contractors, applications, infrastructure, and records.

By sharing access to a centralized, up-to-date platform, departmental silos can be replaced with better access to information and unified decisions about the future of the municipality.

Enhanced collaboration through Cloudpermit's unified platform has transformed processes in the City of Brantford, Ontario.

It definitely has really changed how we do business, including even how we communicate with each other and how we share information,” said Jeff Medeiros, Brantford's Manager of Development Planning. “I can see building permit information now. I never had the ability to do that before, and vice versa with the building department.”

Features Built Specifically for Canada

Canada's municipalities have unique needs and challenges, so Cloudpermit offers purpose-built software designed for local governments in the Great White North.

Inspection AI, an AI-powered inspection tool for municipalities, uses artificial intelligence to quickly comb through Ontario, British Columbia, or National Building Codes to find relevant building code requirements and add citations in just a few clicks.

Inspectors can easily choose a part of the code to search or let the AI feature suggest options, generating recommended codes to add to reports.

This unique feature lets staff look up codes instantly in Cloudpermit, rather than combing through a binder or PDF to find the right section.

Together, these tools make work more efficient with smarter technology designed for Canada.


Modern Tools Built Around Municipal Workflows

Cloudpermit continues to evolve as technology and municipal needs change, but its core goals remain the same as they were years ago: to offer local governments the configurable workflows, mobile field capabilities, and online citizen services they need to improve and modernize their work.

Our platform also offers the latest features that municipalities need to work more efficiently, including an integration with Bluebeam, DigEplan, and other best-in-class plan review tools.

We can easily mark up drawings and we can send drawings back and forth,” said Ryan Arcand, Chief Building Official for Prince Edward County, Ontario. “It's definitely increased our efficiency and our ability to review permits quicker.”

Property data management and location intelligence are built into our system, giving local governments better tools to manage, update, and consolidate information into one accurate database.

With an AI-powered support assistant built into our platform and an Express Issuance feature that moves eligible application types directly to issuance when manual reviews aren't required, staff can work smarter and free up more time to focus on what matters.

Connected to Canada's Municipal Community

Cloudpermit is a partner to Canada's municipal community, not just a software company.

We're proud of our many partnerships across the country, including the Ontario Building Officials Association, Local Authority Services, and the Association of Municipalities of Ontario, that help us understand how Canadian local government is changing.

Our team works as a long-term municipal technology partner for the local governments we serve, from hands-on implementation and initial training to ongoing customer support and product improvements that turn feedback and suggestions into the latest features.

In May 2026, Cloudpermit brought together staff from 11 municipalities across Ontario for a collaborative discussion about how to optimize our software for building departments.

It's nice that we have something like this to attend and learn from,” said Nancy Laythorpe, Deputy Chief Building Official for the Town of The Blue Mountains.

At Cloudpermit, we aim to match the trust of the municipalities we serve with continuous service and innovation that ensure our platform provides the best software for local governments long after implementation is complete.

FAQs About Software for Canadian Local Governments

What should Canadian municipalities look for when choosing municipal software?

Canadian municipalities should look for software that supports local workflows and regulatory requirements while offering configurable processes, online services, mobile capabilities, integrations, and tools that can adapt as municipal needs change.

Can Cloudpermit be configured for different municipal processes?

Yes. Cloudpermit offers configurable workflows that let municipalities manage application types, requirements, reviews, and other processes around their local needs, rather than forcing every municipality into the same workflow.

What municipal departments and processes can Cloudpermit support?

Cloudpermit supports community development and public works processes including building permitting, planning, licensing, by-law enforcement, inspections, work orders, asset management, and more. Bringing these processes onto a shared platform can also improve access to information across departments.

How does Cloudpermit help Canadian municipalities implement and adopt new software?

Cloudpermit works with municipalities through implementation and training and provides ongoing customer support after launch. The company also regularly incorporates feedback from municipal users into product improvements and new capabilities.

How is Cloudpermit using AI to help Canadian municipalities?

Cloudpermit incorporates AI into practical municipal workflows. Inspection AI, for example, helps inspectors search Ontario, British Columbia, or National Building Codes and identify relevant requirements and citations, while Cloudpermit's AI-powered support assistant, NoVa, helps users find answers and navigate the platform more efficiently.


Continuing to Invest in Canadian Municipalities

Cloudpermit's commitment to Canada is reflected in the municipalities we serve, the products we continue to build, our involvement in the municipal community, and our focus on helping local governments modernize their own way.

Technology will change, but our commitment to our partners across Canada remains the same.

Ready to see how Cloudpermit can help your municipality modernize with software designed to meet current needs and future challenges in Canada? Book a demo with us today.